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This course addresses the skills, techniques and strategies to be able to effectively write any form of business communications, be it an email, letter or report. Learning and applying the principles of plain English ensures that communications are written to be understood, engaging, lively and enjoyed by the reader.

The key is to ensure communications are direct and concise with well-structured and effective sentences and paragraphs. Participants will learn how to review grammar, punctuation and tone, and will explore proofreading strategies.


The course would suit all employees seeking an introductory course on business writing skills.

Learning Outcomes

Following the training participants will be able to:

  • Understand and apply the principles of plain English
  • Be concise, direct and factual in their writing
  • Structure, format and write effective emails
  • Use tone to influence
  • Correct and avoid grammatical errors in letters and reports
Hear from participants

The in-house training was professionally conveyed and the content was presented allowing the team to gain insightful knowledge on these topics. Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

The content was tailored and the right-fit facilitator was matched to our company needs. The quality of the training, client support and overall service was of the highest standard. Agata Wypych, HR & Operations Manager at Excelian Limited

We found the facilitators consistently delivered to an exceptional standard and the learning materials were of high quality. Emma McEvoy, Manager Learning and Development at Australian Paper

The training provided was relevant, engaging and well received by our team. I highly recommend the efficient and professionalism of the Corporate in-house training department. Cathy Gracey, HR Manager at Queensland South Native Title Services

At a glance
What you'll get
  • In-house delivery
  • Writing activities
  • Interactive group discussions
  • Activities
  • Facilitator-led discussions
1 day
Maximum group size
Up to 15 people per group

Can't find what you're looking for?

Talk to us about customising a course to your needs.
1300 239 978