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Selecting the best person for a role is a critical skill for those involved in the hiring process. Hiring decisions can impact the organisation’s performance and the cost of a poor hire is more than just a person’s salary.

Managers need to understand how to create a reliable and valid selection process which is effective and adds value to their business. This course offers a practical and informed approach to the interview and selection process.


The course is suitable for managers, team leaders, line supervisors and those seeking an introductory course on interviewing skills.

Learning Outcomes

Following the training participants will be able to:

  • Follow a systematic selection process, which includes the structuring of interviews and questioning of candidates to effectively address selection criteria
  • Prepare behavioural questions and assessments which address key selection criteria
  • Work to assess and integrate data from candidates and objectively evaluate 
  • Produce objective evidence-based reports regarding the selection process
Hear from participants

The in-house training was professionally conveyed and the content was presented allowing the team to gain insightful knowledge on these topics. Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

The content was tailored and the right-fit facilitator was matched to our company needs. The quality of the training, client support and overall service was of the highest standard. Agata Wypych, HR & Operations Manager at Excelian Limited

We found the facilitators consistently delivered to an exceptional standard and the learning materials were of high quality. Emma McEvoy, Manager Learning and Development at Australian Paper

The training provided was relevant, engaging and well received by our team. I highly recommend the efficient and professionalism of the Corporate in-house training department. Cathy Gracey, HR Manager at Queensland South Native Title Services

At a glance
What you'll get
  • In-house delivery
  • Case studies
  • Interactive group discussions
  • Activities
  • Facilitator-led discussions
1 day
Maximum group size
Up to 20 people per group
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1300 239 978